About Us
Business Techs has committed itself to being the leader in providing complete office solutions as well as top of the line service to your business. We offer the cutting edge in business equipment with the latest in network integrated copiers, printers, scanners, and fax solutions. Sharp products are designed to help individuals and corporate teams connect effortlessly, communicate clearly, and unleash creativity like never before.
Business Techs’ employee profile consists of 7 Technical Service Professionals with 175+ Years of combined copier service experience. Business Techs currently services 2,160 business machines (copiers, printers, and fax machines) in the Tri-County Area, with 1046 copiers under a current service contract. Our sales staff consists of 4 Account Executives with 65 Years of combined sales and customer service experience in the office equipment industry. Our two Business Administrators have been instrumental in ensuring great customer service and timely responses to maintenance requests, supply orders, and account management quality assurance.
Employee Profile
Business Tech's employee profile consists of 7 Technical Service Professionals with 175+ years of combined copier / printer service experiences, Business Techs currently services 3,000+ copiers under a current service contract. Our sales staff has over 60 years of combined sales and customer services experience in the office equipment industry. Our Business Administrators have been instrumental in ensuring great customer service and timely responses to maintenance requests, supply orders, and account management quality assurance.
Beau Franklin - Owner / Director of Operations
- 20+ Years in Office Equipment Industry
- Bachelors Degree in Business Administration from the University of Central Florida
- Decorated Gulf War Veteran - USMC
- Board of Directors - Boys and Girls Club of Lake & Sumter County, 2005 - 2009
- Board of Directors - New Life Church, 2001 - 2004
Terry Williams - Owner / Director of Service
- 35+ Years in Office Equipment Industry
- Degree in Electronic Technology from LSCC / UCF
- The Villages Charter School Volunteer, 1999 - 2008
- Continuing Education and Certifications in Business Machine
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Community Involvement & Sponsorships
- The Villages Charter Schools
- Sumter County Economic Development Council
- The Villages Pop Warner League
- National Association for the Blind
- Cystic Fibrosis Fund
- Lady Lake Chamber of Commerce
- Leesburg Chamber of Commerce
- City of Leesburg Baseball League
- Fruitland Park Youth Sports
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- Miss Leesburg Pageant
- LSCC Foundation
- UCF Alumni / Golden Knights Booster
- The Villages Elementary School of Lady Lake
- Leesburg Downtown Partnership
- Early Learning Coalition of Lake Sumter County
- New Life Church
- First Academy School
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Service Offerings
- Same or Next Day Loaners for all copiers and multi-function machines under contract
- No black out dates for deliveries due to inventory audits
- 24/7 Sharp Tech Support through My Sharp
- 2-4 Hour response times on contract equipment
- All supplies are delivered and can be installed
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- Same day supply delivery for emergencies
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- In House Service Center
- Sales Showroom with Full Network Capabilities
- Warehouse and Parts Distribution Center
- $250,000+ Parts and Supplies Inventory on Hand
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Service and Performance Guarantee
Equipment Guarantee - BUSINESS TECHS extends this performance guarantee for five (5) years from the date of purchase, or the term of agreement when financed through Business Techs. Equipment must be continuously maintained under a BUSINESS TECHS service agreement during the equipment performance guarantee period. This guarantee is not applicable to equipment damage caused by misuse or an act of God.
Replacement Guarantee - If the equipment specified is covered by BUSINESS TECHS' maintenance agreement and becomes un-repairable, we will replace it with a piece of similar or like equipment an no additional charge.
Loaner Protection Plan - If we are unable to repair your equipment within 48 hours of our arrival, we will provide a loaner for your use at no additional cost.
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